why gloria jeans sux

me: "Can I have a piccolo latte please?"
incompetent cashier: "Small or large?"
me: "They just come in one size."
incompetent cashier: "That'll be $3.10."
me: "It says on the board that they're 2.85."
incompetent cashier: "Ah... I don't know."
me: "ah, just give me a macchiato instead."

incompetent cashier: "Small or large?"